Slow Dashboard

Slow Dashboard

If the GoVista dashboard is loading slowly, here are steps to improve performance.

Browser Optimization

1. Clear browser cache:

• Chrome: Settings > Privacy > Clear browsing data
• Select cached images and files
• Restart the browser

2. Disable unnecessary extensions:

• Ad blockers and privacy extensions can interfere
• Try loading GoVista in incognito mode to test

3. Update your browser:

• Use the latest version of Chrome, Firefox, or Edge
• Outdated browsers may not optimize well for modern web apps

Network Issues

Check your internet speed:

• GoVista dashboard works best on connections of 10 Mbps or faster
• High latency (ping > 200ms) causes sluggish interactions

Corporate network:

• VPNs can slow down the connection
• Proxy servers may add latency
• Talk to your IT team about whitelisting GoVista domains

Large Data Sets

Organizations with many devices or large content libraries may experience slower load times:

• Use filters to narrow device and content lists
• Use the scope selector to focus on a specific store or region
• Archive old content that is no longer in use
• Delete unused playlists and schedules

Dashboard-Specific Tips

• Close unused tabs — Too many open tabs consume memory
• Reduce date range — Analytics pages load faster with shorter date ranges
• Use pagination — Avoid loading all items on one page

Hardware

• Minimum 4 GB RAM recommended
• Close other memory-intensive applications
• Restart your computer if it has been running for a long time

Still Slow?

If the above steps do not help:

1. Check the GoVista status page for known issues 2. Try a different browser 3. Try from a different network 4. Contact support with details about what specifically is slow