Fallback Coverage

Fallback Coverage

Fallback content is what a screen plays when no schedule is active — the safety net that keeps displays from going black. The Fallback Coverage page (Studio > Fallback Coverage) audits your whole fleet so you can see, at a glance, which screens are protected and which have gaps.

Reading the coverage report

Each device shows a coverage state:

• Covered — the screen always has something to play (a fallback playlist is assigned, or its schedules leave no gaps).
• Gap — there are times when no schedule is active and no fallback is set. The screen could go blank.
• No content — nothing is assigned at all.

Fixing a gap

• Open the device (or its store) and assign a fallback playlist — this plays whenever no higher-priority schedule is running.
• Or extend a schedule's time range so it covers the empty period.
• Re-check the coverage page; the device should flip to Covered.

Good practice

• Give every store a simple brand or default playlist as fallback — even a single logo loop is better than a black screen.
• Review coverage after big schedule changes, and before holidays when schedules often expire.