Device Monitoring

4 min read

Device Monitoring

GoVista provides real-time monitoring for all connected devices, helping you identify and resolve issues before they affect your audience.

Device Dashboard

The Devices page shows an overview of all connected screens:

  • Online/Offline status — Green dot for online, red for offline
  • Last seen — When the device last sent a heartbeat
  • Content sync — Percentage of content downloaded
  • Current content — What is currently playing

Heartbeat System

Every connected device sends a heartbeat every 60 seconds containing:

  • CPU usage — Current processor utilization
  • Memory usage — RAM consumption
  • Disk space — Available storage
  • Temperature — Device temperature (on supported hardware)
  • Wi-Fi signal — Wireless signal strength
  • Content sync % — How much content has been downloaded
  • Current playlist — What is currently playing
  • Player version — Installed app version

Alerts

GoVista automatically generates alerts for:

  • DEVICE_OFFLINE — No heartbeat received for over 5 minutes
  • DISK_FULL — Storage space below threshold
  • CPU_OVERHEAT — Temperature exceeds safe limits
  • HDMI_DISCONNECTED — Display cable unplugged
  • CONTENT_SYNC_FAILURE — Failed to download content
  • UNEXPECTED_REBOOT — Device restarted without a command
  • LOW_WIFI_SIGNAL — Weak wireless connection
  • CLOCK_DRIFT — Device clock out of sync

Set up WhatsApp notifications for critical alerts like DEVICE_OFFLINE. This way you are notified immediately on your phone, even outside business hours.

Device Detail View

Click on any device to see:

  • Full heartbeat history with charts
  • Event log (boots, crashes, commands)
  • Current and recent screenshots
  • Content sync status
  • Assigned playlists and schedules
  • Network information

Screenshots

Capture what is currently on screen:

1. Select a device 2. Click Take Screenshot 3. View the captured image in the device detail panel

If a device shows as offline, check the network connection first. Most offline issues are caused by network problems, not hardware failures.

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