Users & Roles
4 min read
Users & Roles
Manage your team's access by inviting users and giving each the right role. The roles are fixed — you can't create new ones, but an admin can fine-tune what each role can do from Settings > Team.
Inviting users
1. Open Settings > Team 2. Click Invite User 3. Enter their email and choose a role 4. Send the invitation — they receive an email to set a password and join
The roles
- BRAND_ADMIN — full access: content, devices, schedules, approvals, team and settings.
- BRAND_EDITOR — create, upload and edit content; build playlists and schedules. Content may need approval before it goes live. Cannot manage the team.
- BRAND_VIEWER — read-only: view content, devices and analytics.
- BRAND_IT — device-focused: add, configure and troubleshoot devices, send remote commands, and view analytics. Does not create or edit content.
- REGIONAL_MANAGER — scoped to their region: deploy schedules and view analytics for that region. Does not create, edit or approve content.
- STORE_MANAGER — scoped to their store: deploy schedules and view analytics for that store. Does not create, edit or approve content.
Start with the principle of least privilege — give each person the minimum role they need. An admin can adjust a role's permissions later from Settings > Team.
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